We’re sorry if you received an item that is different from what you ordered! Please contact us as soon as possible so we can review the issue and determine the best solution.
When contacting us, please include:
- Your order number
- Photos of the item you received
- The date a replacement is needed by
Providing photos helps our team quickly identify the issue and determine what needs to be corrected.
Important: Please report incorrect items as soon as possible after delivery so we can address the issue promptly. Depending on the circumstances, we may issue a replacement or refund as deemed necessary.
If a replacement is needed, we will do our best to accommodate your required date based on current production and shipping times.
What went wrong? (Optional)